Overview
The online NSW People Matter Employee Survey was open to all employees across the NSW public sector from Friday 1 June 2018 to Monday 2 July 2018.The survey provides an important opportunity for almost 400,000 employees to have a say about their workplace and to help make the public sector a better place to work.
The survey asks employees about experiences with their own work and working with their team, managers and the organisation. Participants are asked to be thoughtful, honest and candid when they complete the survey.
Responses from individual employees are confidential and strict rules are in place to safeguard privacy at every stage of the survey process.
The survey was coordinated by the Public Service Commission working in collaboration with public sector departments and agencies.
2018 main findings
People Matter Employee Survey 2018: Main Findings Report
The 2018 People Matter Employee Survey Report: Main Findings for the NSW public sector contains detailed results at sector and cluster levels.
Should you require an accessible version of the report please contact us.
Response rates and results
Name | Response rate (per cent) | Number of responses |
|---|---|---|
| NSW public sector | 50.7% | 170,832 |
Education | 45.5% | 35,880 |
Family & Community Services | 65.7% | 6,894 |
Finance, Services and Innovation | 91.0% | 8,481 |
Health | 45.7% | 65,677 |
Industry | 87.5% | 5,238 |
Justice | 37.4% | 15,510 |
Planning & Environment | 82.4% | 6,680 |
Premier & Cabinet | 100.4% | 950 |
Transport | 72.3% | 19,869 |
Treasury | 93.9% | 734 |
Independent Agencies | 51.0% | 4,919 |
Cluster and agency reports
- Cluster report - Health
- Ministry of Health
- Agency for Clinical Innovation
- Bureau of Health Information
- Cancer Institute NSW
- Central Coast Local Health District
- Clinical Excellence Commission
- eHealth NSW
- Far West Local Health District
- Health Education & Training Institute
- Health Infrastructure
- Health Professional Councils Authority
- HealthShare NSW
- Health System Support Group
- Hunter New England Local Health District
- Illawarra Shoalhaven Local Health District
- Justice Health & Forensic Mental Health Network
- Mental Health Commission
- Mid North Coast Local Health District
- Murrumbidgee Local Health District
- Nepean Blue Mountains Local Health District
- Northern NSW Local Health District
- Northern Sydney Local Health District
- NSW Ambulance
- NSW Health Pathology
- South Eastern Sydney Local Health District
- South Western Sydney Local Health District
- Southern NSW Local Health District
- Sydney Children's Hospital Network
- Sydney Local Health District
- Western NSW Local Health District
- Western Sydney Local Health District
- Cluster report - Planning and Environment
- Department of Planning and Environment
- Greater Sydney Commission
- Independent Planning Commission
- Office of Environment & Heritage
- Biodiversity Conversation Trust
- Botanic Gardens & Centennial Parklands
- Jenolan Caves
- Sydney Living Museums
- Taronga Conservation Society Australia
- Western Sydney Parklands & Parramatta Park Trust
- Office of Local Government
- Lord Howe Island Board
- Art Gallery NSW
- Australian Museum
- Museum of Applied Arts and Sciences
- State Library of NSW
- Sydney Opera House
- Environment Protection Authority
- Health Care Complaints Commission
- Independent Pricing and Regulatory Tribunal
- Information and Privacy Commission
- Insurance & Care NSW (icare)
- Law Enforcement Conduct Commission
- Legal Aid Commission of NSW
- NSW Crime Commission
- NSW Education Standards Authority
- NSW Electoral Commission
- Office of the Children's Guardian
- Office of the Director of Public Prosecutions
- Ombudsman's Office
- Public Service Commission
- Sydney Water
- Water NSW
How the results will be used
Public sector organisations receive reports that summarise responses from their employees. The results are used by organisations to identify areas of good practice and to make improvements where needed using the evidence from the survey.
The Public Service Commission uses the results to report on the overall performance of the public sector and to inform different types of sector-wide workforce management initiatives.
Most importantly, the results of the survey can be used throughout the sector by employees, managers, and work groups. The Public Service Commission encourages all employees and managers to engage with the results of the survey and think about how positive impact can be created at an individual, organisational, and systemic level to improve workplace practices.